Is there a local agent for me to talk to or to see a machine in person?

STEPCRAFT’s  office is located in Torrington, CT.  We have a full demo room that you are welcome to come and visit during normal business hours or at other times by appointment.

STEPCRAFT sells direct only and not through dealers in the USA, Canada and Mexico. Our reason for doing this is so that we can maintain the best possible customer service for our customers.  When you call or email us, you are speaking to a representative that ONLY sells and supports STEPCRAFT CNC machines.

If you are located in an area that is too far away to visit, we will work with you and do our best to make videos, and test your files and materials to ensure that the system will meet your needs and expectations.

STEPCRAFT’s office in Europe is located in Menden Germany.  In addition to selling directly, they have an extensive dealer network in many different countries to best support and service customers in their native language and in reasonable geographic range. You can see the full list of dealers by clicking HERE.

Category: Common Pre-Purchase Questions

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