My UC100 is broken. What are my options? -

My UC100 is broken. What are my options?

Please send an email to support@stepcraft.us and they will help you get a replacement.

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Newest FAQs

3D Print Questions

Why my 3D printer head (PH40) goes into Stand-By mode while working

Why my 3D printer head (PH40) goes into Stand-By mode while working

The printers are going into standby and eventually shutting off because they are not receiving the correct signal from UCCNC that the machine is running. This is a very simple fix outlined below.

1.) Define pin outs in UCCNC –> CONFIGURATION –> I/O SETUP. On the left hand side you have “Current hi/low”. Those two pins should read “16” and “1”.

2.) Define pin outs in UCCNC –> AXIS SETUP –> SPINDLE. Bottom Left you have “M3 relay pin”. Change those values to “0” and “0” and uncheck the “spindle relay output enabled” if it is checked.

Categories: 3D Print Questions, Common Pre-Purchase Questions, Software Troubleshooting, STEPCRAFT Attachments and Accessories

4th Axis

What software do I need to run the 4th Axis system?

What software do I need to run the 4th Axis system?

In order to use the 4th Axis, you need to have a CAM program that will support creation of the tool path for the 4th axis. Two possible solutions include:

Vectric VCarve Pro (the Desktop version does not support 4th axis). VCarve Pro has a Gadget that will allow you to take a 2D design and wrap it around a cylinder to create a round object. The following video shows you how:

The other option is to use Deskproto Multi-axis addition. This software will also allow you to create a 4th axis job. An added benefit of this program is that it allows you to take a solid 3D model (stl, obj) and place inside a workpiece and then you can carve that object out. See video below showing a Homer Simpson being cut out of foam.

Category: 4th Axis

Automatic Tool Changer

How do I connect the cables for the Automatic Tool Changer (ATC) on MM-1000?

How do I connect the cables for the Automatic Tool Changer (ATC) on MM-1000?

Category: Automatic Tool Changer

Before You Buy A CNC Router

Where Can I Download UCCNC?

Where can I download UCCNC?

UCCNC is the machine control software that moves your STEPCRAFT machine and interprets G-Code. In order to use your STEPCRAFT machine, you will need the UCCNC software as well as the STEPCRAFT machine specific profiles. You can download and install both from the STEPCRAFT Multi-Installer that comes on your orange USB flash drive, or download here. STEPCRAFT will always have the latest compatible version of UCCNC included in the Multi-Installer. If you are looking for the newest released version of UCCNC, you can download here (note: UCCNC may release versions newer than those included on the STEPCRAFT Multi-Installer. These versions may not have been fully tested and may cause some bugs/issues with your machine. It is reccomended to use the version of UCCNC included on the STEPCRAFT Multi-Installer).

Categories: Before You Buy A CNC Router, Common Pre-Purchase Questions, Software Troubleshooting, UCCNC

Common Pre-Purchase Questions

Why my 3D printer head (PH40) goes into Stand-By mode while working

Why my 3D printer head (PH40) goes into Stand-By mode while working

The printers are going into standby and eventually shutting off because they are not receiving the correct signal from UCCNC that the machine is running. This is a very simple fix outlined below.

1.) Define pin outs in UCCNC –> CONFIGURATION –> I/O SETUP. On the left hand side you have “Current hi/low”. Those two pins should read “16” and “1”.

2.) Define pin outs in UCCNC –> AXIS SETUP –> SPINDLE. Bottom Left you have “M3 relay pin”. Change those values to “0” and “0” and uncheck the “spindle relay output enabled” if it is checked.

Categories: 3D Print Questions, Common Pre-Purchase Questions, Software Troubleshooting, STEPCRAFT Attachments and Accessories

Deskproto CAM Software

Does Deskproto Multi-Axis Hobby Edition have the ability to use the entire bed of the STEPCRAFT-2/840?

Does Deskproto Multi-Axis Hobby Edition have the ability to use the entire bed of the STEPCRAFT-2/840?

Yes, there are no size limitations to Deskproto Multi-Axis Hobby Edition. For more information on Deskproto Multi-Axis please click HERE

To Purchase a non-commercial hobby license please visit https://stepcraft.us/product/deskproto-multi-axis-hobby-license-non-commercial-use-only/

Categories: Common Pre-Purchase Questions, Deskproto CAM Software

Education

Why is my project coming out incredibly small?

Why is my project coming out incredibly small?

If your project is coming out incredibly small in UCCNC (e.g. 1/10th the size designed) you are most likely using the incorrect post processor. Every post processor used with a STEPCRAFT machine should end in (mm). This is because UCCNC will only accept millimeters as a parameter! Even if your project is designed entirely in inches, the (mm) post processors will automatically do the conversion from inch to mm for UCCNC to properly interpret. This means that you can design in inches, millimeters or anything you choose, and the post processor will always do the proper conversions for you. It is a very common mistake to select the (inch) post processor when working in inches. This will NOT do the proper conversion and UCCNC will interpret every inch measurement as a millimeter measurement. This is why the project, when saved with the incorrect (inch) post processor, will come out very small.

Categories: Education, Project Design, Vectric Software (Cut 2D, Cut 3D, V Carve)

End Mills and Cutters

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

Fusion 360

Can I use Fusion 360 from Autodesk with my STEPCRAFT CNC?

Can I use Fusion 360 from Autodesk with my STEPCRAFT CNC?

Yes, you can use Fusion 360 with STEPCRAFT. There is a post processor that you can download for the CAM portion of Fusion 360 by going to http://cam.autodesk.com/posts/. STEPCRAFT (www.stepcraft.us) includes a free one year subscription to Fusion 360 when you purchase a CNC system.

Fusion 360 is a very powerful program that can greatly expand the capabilities of what you can do with a STEPCRAFT (or any CNC for that matter).

Categories: Fusion 360, Software Troubleshooting

Laser Cutter/Engraver Questions

Why is my laser positioning light is not visible?

Why my laser positioning light is not visible?

Turn the power key switch to the ON position.

Move the laser head approx. 20mm above work piece to focus positioning laser beam clearly.

To enable the positioning light, move the zero point sensor to the middle position and the light should turn on.

The positioning light is a class 2 laser with far less power (comparable to a laser pointer).

If your laser positioning guide wont turn on after following this procedure please contact our support team and they can guide you on how to fix this issue.

Categories: Laser Cutter/Engraver Questions, STEPCRAFT Attachments and Accessories

Maintenance

How do I align my Stepcraft CNC?

Categories: Maintenance, STEPCRAFT Assembly Questions

Project Design

Why is my project coming out incredibly small?

Why is my project coming out incredibly small?

If your project is coming out incredibly small in UCCNC (e.g. 1/10th the size designed) you are most likely using the incorrect post processor. Every post processor used with a STEPCRAFT machine should end in (mm). This is because UCCNC will only accept millimeters as a parameter! Even if your project is designed entirely in inches, the (mm) post processors will automatically do the conversion from inch to mm for UCCNC to properly interpret. This means that you can design in inches, millimeters or anything you choose, and the post processor will always do the proper conversions for you. It is a very common mistake to select the (inch) post processor when working in inches. This will NOT do the proper conversion and UCCNC will interpret every inch measurement as a millimeter measurement. This is why the project, when saved with the incorrect (inch) post processor, will come out very small.

Categories: Education, Project Design, Vectric Software (Cut 2D, Cut 3D, V Carve)

RMC 100 Wireless Controller

What is “MPG” on the STEPCRAFT RMC 100 Wireless Controller?

What is “MPG” on the STEPCRAFT RMC 100 Wireless Controller?

The term “MPG” stands for Manual Pulse Generator and is basically and electronic hand wheel. Selecting “MPG Mode” will allow you to rotate the wheel and move the axis on the machine in steps based on the indents in the wheel. This is a great way to move the spindle around, specifically when setting the starting position for each job.

Categories: RMC 100 Wireless Controller, STEPCRAFT Attachments and Accessories

Shipping Questions

Will ordering my machine assembled, delay the shipment?

On average, if we have machines in stock, we can ship kits within 48 hours of purchase. If machines are in stock, it will take an average of 5 working days to ship.

Categories: Common Pre-Purchase Questions, Shipping Questions, STEPCRAFT Assembly Questions

Software Troubleshooting

Why my 3D printer head (PH40) goes into Stand-By mode while working

Why my 3D printer head (PH40) goes into Stand-By mode while working

The printers are going into standby and eventually shutting off because they are not receiving the correct signal from UCCNC that the machine is running. This is a very simple fix outlined below.

1.) Define pin outs in UCCNC –> CONFIGURATION –> I/O SETUP. On the left hand side you have “Current hi/low”. Those two pins should read “16” and “1”.

2.) Define pin outs in UCCNC –> AXIS SETUP –> SPINDLE. Bottom Left you have “M3 relay pin”. Change those values to “0” and “0” and uncheck the “spindle relay output enabled” if it is checked.

Categories: 3D Print Questions, Common Pre-Purchase Questions, Software Troubleshooting, STEPCRAFT Attachments and Accessories

Spindles and Routers

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

STEPCRAFT Assembly Questions

How do I align my Stepcraft CNC?

Categories: Maintenance, STEPCRAFT Assembly Questions

STEPCRAFT Attachments and Accessories

What is the Mini Tool Adapter (P# 10120) used for?

What is the Mini Tool Adapter (P# 10120) used for?

The Mini Tool Adapter is used to reduce the size of our 43mm x 20mm adapter down to an 8mm hole so you can use STEPCRAFT attachments like the Engraving Point, Plotting Pen or 3D Touch Probe, which all have an 8mm shank on them.

Alternatively you can use an 8mm Collet in your spindle (Just be sure to power the spindle OFF) when running these attachments.

The Mini 20mm to 8mm tool adapter fits inside of the 43mm to 20mm adapter. Then you can insert the Engraving Point (or other 8mm attachment) directly to the 43mm tool holder on the STEPCRAFT CNC.

This shows the Mini Tool Adapter nested inside the 43mm to 20mm adapter.

Here is the assembled unit, ready to be installed into the STEPCRAFT CNC tool holder.

Category: STEPCRAFT Attachments and Accessories

STEPCRAFT Specifications

What is the collet range sizes that the HF-500 Spindle can accept?

What is the collet range sizes that the HF-500 Spindle can accept?

The HF-500 can support up to 8mm ER11 collets. The most popular in North America are 1/8” and 1/4”, but they have collets that range from 1mm to 8mm that will work. The ER11 is an industry standard that determines the overall collet size. ER11, ER16, ER20, ER25 are all common sizes. But the HF 500 and our Tool Changer tool holders for the MM-1000 are both designed for the ER11.

Categories: Automatic Tool Changer, Spindles and Routers, STEPCRAFT Specifications

Tool Length Sensor

How do I setup and install the Tool Length Sensor on my STEPCRAFT CNC?

How do I setup and install the Tool Length Sensor on my STEPCRAFT CNC?

The Tool Length sensor is a great addition to your Stepcraft 2 machine, saving time in zeroing the Z axis. There are two ways to connect your Tool Length Sensor to your machine.

1. Using the Quick Connect 3.5mm Jack:
Your Tool Length Sensor comes with a 3.5mm male headphone jack. Most are already installed, but if you find your jack is not installed, refer to the soldering instructions included with the sensor. Simply plug the male jack into the female jack on the back of the main board. To check to make sure your sensor is functioning, under the UCCNC Diagnostics page, your “Probe” indicator should light up green when you press the Tool Length Sensor button and go away when disengaged.

2. Wiring Directly to the Main Board:
If you do not have a 3.5mm male or female jack (not included on older versions of the main board), you can wire your Tool Length Sensor directly to the main board. Strip the two wires at the end of the sensor (brown and white are the two most common) and install directly to the board terminals. The correct terminals are listed on the board itself and in your machine manual. Unplug or position it only on 1 pin the jumper to enable the internal Tool Length Sensor terminals.

Using the sensor:
After homing your machine setup your machine with some test material and place the sensor on top. Move the axis over the sensor and zero all. Now press the tool probe button from the main screen. The Z axis will lower slowly until it contacts the sensor. It will then retract and calculate the Z zero taking into account the height of the sensor. Move the sensor out of the way and you can now click Go to Zero. The Z axis will lower to the calculated height for the work material.

Categories: STEPCRAFT Attachments and Accessories, Tool Length Sensor

Touch Probe

Can I use a 3D scanner to create 3D models to carve as well as 3D print?

Can I use a 3D scanner to create 3D models to carve as well as 3D print?

Yes, models created with a 3D Scanner are typically saved in common 3D formats like a .stl. These files can be imported into CAM programs like Vectric Cut 3D, Vectric V Carve and Deskproto where they can be assigned tool paths to carve the object out of a material. This is commonly done with two tool paths: Roughing and Finishing, using a standard end mill and a ball nose end mill, respectively.

These files created from a 3D scanner can also be used for a 3D printer.

Here is a good article with a list of the best 3D scanners for 2017: https://pinshape.com/blog/the-11-best-3d-scanners-on-the-market/

STEPCRAFT also has a 3D Touch Probe which can be used for 3D scanning. The following videos show how that works:

Categories: 3D Print Questions, Common Pre-Purchase Questions, Touch Probe, Vectric Software (Cut 2D, Cut 3D, V Carve)

UCCNC

Where Can I Download UCCNC?

Where can I download UCCNC?

UCCNC is the machine control software that moves your STEPCRAFT machine and interprets G-Code. In order to use your STEPCRAFT machine, you will need the UCCNC software as well as the STEPCRAFT machine specific profiles. You can download and install both from the STEPCRAFT Multi-Installer that comes on your orange USB flash drive, or download here. STEPCRAFT will always have the latest compatible version of UCCNC included in the Multi-Installer. If you are looking for the newest released version of UCCNC, you can download here (note: UCCNC may release versions newer than those included on the STEPCRAFT Multi-Installer. These versions may not have been fully tested and may cause some bugs/issues with your machine. It is reccomended to use the version of UCCNC included on the STEPCRAFT Multi-Installer).

Categories: Before You Buy A CNC Router, Common Pre-Purchase Questions, Software Troubleshooting, UCCNC

Vectric Software (Cut 2D, Cut 3D, V Carve)

Why is my project coming out incredibly small?

Why is my project coming out incredibly small?

If your project is coming out incredibly small in UCCNC (e.g. 1/10th the size designed) you are most likely using the incorrect post processor. Every post processor used with a STEPCRAFT machine should end in (mm). This is because UCCNC will only accept millimeters as a parameter! Even if your project is designed entirely in inches, the (mm) post processors will automatically do the conversion from inch to mm for UCCNC to properly interpret. This means that you can design in inches, millimeters or anything you choose, and the post processor will always do the proper conversions for you. It is a very common mistake to select the (inch) post processor when working in inches. This will NOT do the proper conversion and UCCNC will interpret every inch measurement as a millimeter measurement. This is why the project, when saved with the incorrect (inch) post processor, will come out very small.

Categories: Education, Project Design, Vectric Software (Cut 2D, Cut 3D, V Carve)

Working With Carbon Fiber

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

Working With Metals

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

Working With Plastics

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

Working With Woods

What is a surfacing bit used for?

What is a surfacing bit used for?

A surfacing bit typically has a larger than normal cutting diameter (1 to 3 inches) and are used to flatten or level uneven surfaces on your project material. They are also used to take the thickness of a material down to a final required size. For example, you might have a piece of rough cut lumber that measures 1 inch in thickness but you need it to be 3/4 inch thick. If you don’t have a surface planer in your shop then you can use a surfacing bit with a pocket tool path to plane the material down.

Another common use for surfacing bits is to clean up and level a spoil board. After continuous use your spoil board’s surface will have a lot of cuts in it and you might want to clean it up so it is perfectly smooth again. A surfacing bit is perfect for this, especially with machines where the spoil board is physically attached to the machine – you might want to prolong the use of it for as long as you can before replacing.

Leveling your spoil board is also important. If you are looking to engrave .005″ into a piece of metal and your bed is off by a couple thousandths from one side to the other or front to back, then the thickness of your engraved lines will vary. By using a surfacing bit, you will ensure that your spoil board is perfectly level in relation to your gantry which will result in a uniform engraving.

Note: Because of the larger diameter of a surfacing bit, it is important to note that you can not take as deep of passes or run as fast as you might with smaller end mills on most machines. Consult your machine’s manufacturer for assistance with proper speeds and feeds for surfacing bits.

Categories: End Mills and Cutters, Spindles and Routers, Working With Carbon Fiber, Working With Metals, Working With Plastics, Working With Woods

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